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| EDUCATION |
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University of Michigan, School of Information, Ann Arbor, Michigan |
April 2008 |
- Master of Science in Information, Specialization in Human Computer Interaction & Social Computing
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| University of Florida, Gainesville, Florida |
August 2005 to May 2006 |
- Master of Science in Computer Engineering (transferred in September 2006)
- Recipient of 2005-2007 Achievement Award Scholarship from College of Engineering
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| National Sun Yat-Sen University, Kaohsiung, Taiwan |
June 2002 |
- Bachelor of Science in Mechanical Engineering
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| WORK EXPERIENCE |
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InfoValue
User Experience Designer & Project Manager
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October 2009 to present |
- Led an international team (US & Asia) in the company official multi-language website redesign project. Responsibility includes project management, requirement gathering, interaction design, and 90% of the website development. Introduced collaboration tools (Google Docs, Protonotes) for visual designer, content team, and stakeholders (business team).
- As an interaction designer, utilized rapid prototyping techniques (paper & WPF) and delivered an server data monitoring tool.
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Pitney Bowes, Advanced Concept & Technology Center
User Researcher Intern
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May 2009 to September 2009 |
- Planned and conducted a research on the information seeking behaviors of Pitney Bowes employees. Analyzed qualitative data and visualized behavior patterns using data modeling techniques. Built behavior models based on interview and card exercise data.
- Built scenarios for conceptual design prototypes (in html). Conducted participatory design sessions with users to inform design implications.
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SAP, Knowledge Management Competency Center
User Experience Intern |
July 2008 to January 2009 |
- Conducted remote usability testing. Analyzed user data and provided design recommendations.
- Evaluated new collaboration platform for SAP employees. Researching, designing, and testing design solutions.
- Researching emerging technology and wrote strategic reports for directors and user experience team.
- Supporting design for internal portal. Tasks include designing prototypes, use cases, style guides, and sitemaps for multiple design projects.
- Researching on creating sustainable personas for SAP internal portal and application users
- Designing desktop application for SAP sales account executives.
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School of Information, University of Michigan
Graduate Student Research Assistant (User Experience Architect) |
September 2007 to May 2008 |
- Performed a heuristic evaluation of the community site and recommended modifications, presented by wireframes.
- Based on modifications, designed a personalized portal and implemented Web2.0 applications. (forum, report commenting system)
- Researched and designed collaboration spaces for special interest groups within the community.
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School of Information, University of Michigan
User Experience Architect |
May to August 2007 |
- Defined initial system requirements for the community Web site and conducted system evaluations for potential content management systems. Selected Drupal and setup up the core content management system.
- Conducted user interviews and performed qualitative analysis for user needs and categorization. Defined system requirements for the community website, based on the analysis of the findings.
- Researched principles of incentive-centered design and made design decisions to the interface and system behavior; from the design decision, developed the community Web site for US Scientists.
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Retensa, LLC, New York
Web Programmer |
June to November 2006 |
- Conducted requirement analysis on the new Web site and led the final decision of corresponding internet service provider. Determined functional architecture of official Web site and generated and managed the content.
- Developed Web-based applications including survey, newsletters, and user management.
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Taiwanese Association, University of Florida
Webmaster |
December 2005 to May 2006 |
- Serve as content manager
- Maintaining the official website
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Army of Taiwan, R.O.C., Taiwan
Second Lieutenant |
July 2002 to February 2004 |
- Managed a company of 85 soldiers to execute routine and special missions such as military simulations.
- Led the team in maintaining adequate equipment supplies for headquarter. Passed national weapon examination.
- Participated in the training program and led a company of reserve soldiers through the process successfully.
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REVELANT SKILLS |
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Research/Design Methods:
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Usability Testing, Experimental Design, Survey Design, Contextual Inquiry,
Lo-Fi, Hi-Fi Prototyping, Personas and Scenarios, Heuristic Evaluation, Cognitive Walkthroughs, Comparative Analysis |
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Data Analysis:
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Statistical Analysis with R/ SPSS, Social Network Analysis with Pajek |
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Programming Languages:
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PHP, MySQL, Perl, HTML,CSS |
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Prototyping Tools:
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Expression Blend (for Silverlight or WPF application), Microsoft Visio, Axure, Flash (with basic actionscript), Microsoft Powerpoint, Adobe Photoshop (basic), Adobe Illustrator (basic), Adobe Dreamweaver, Expression Web |
LEADERSHIP and ACTIVITIES |
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Association for Computing Machinery (ACM), Member |
Present |
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| National Sun Yat-Sen University College Hockey Team, Member |
September 1999 to June 2002 |
- First Prize: National College Hockey Game (2001, 2002)
- Second Prize: National Chang Jung Cup Hockey Game (1999, 2000)
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| Skating Club, Executive Officer for Activity |
September 1999 to June 2000 |
- Planned and participated in elementary school skating promoting plan
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